Support
Most answers are in the docs. For anything else, we're here to help.
Email us
Send us a message at support@batchbanana.com and we'll respond within 24 hours.
Frequently asked questions
Create and edit images and videos with models including Flux, GPT Image, Seedream, Nano Banana, Veo, and Kling. Explore several directions at once, refine your favorites, and keep your style consistent with reusable references.
No. Describe what you need and the agent explores ideas, writes prompts, chooses models, and creates images or videos. Your project brief, reference collections, and reusable skills guide the work. Chatting is free; paid generations and edits use credits.
Every generation costs credits based on the model and resolution you pick. Your plan adds credits each month, and credits you don't use stay in the balance and carry over. Need more mid-month? Buy a credit pack from workspace settings.
Yes. Images and video you generate are yours for personal or commercial use, subject to the terms of each underlying model provider.
Yes. The people in your workspace can see everything in it. Nobody else can find your work in Batch Banana. We don't train AI models on your prompts, uploads or results.
Anytime, from workspace settings. Upgrades apply right away; downgrades and cancellations take effect at the end of your current billing period, and your credits stay in your account.